Privacy Policy

Effective Date: February 3, 2025

Welcome to REX! REX is committed to protecting your privacy and personal data. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services in compliance with applicable privacy standards and the requirements of mobile application platforms.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Information You Provide

• Contact Information: Your country and phone number when signing up.

• Profile Information: Your name and profile photo.

• Post Information: Photos, titles, descriptions, and general locations of items you post to give away or request.

b. Information We Access with Your Permission

• Contacts: We access your contact list to help you connect with people you know. We only use this information to find other users who are in your contacts and vice versa. Contact information is used exclusively for this matching purpose and is not stored on our servers or shared with third parties.

c. Automatically Collected Information

• Device Information: Information about your device, such as its operating system and unique device identifiers.

• Usage Data: Data about how you interact with our app, including features you use and actions you take.

2. How We Use Your Information

We use your information to:

• Verify your identity and create your account.

• Help you connect with people you know by matching contacts.

• Enable you to post items to give away or request and arrange handovers via chat.

• Provide, personalize, and improve our services.

• Communicate with you about your account, services, and updates.

3. Information Sharing and Disclosure

We do not sell your personal information. We share your information only as follows:

• With Other Users: Your name, profile photo, and posts (including general location) are visible to other users.

• With Service Providers: Third-party service providers that perform services on our behalf, subject to strict data protection requirements.

• For Legal Reasons: If required by law or necessary to protect the rights, property, or safety of our users or others.

4. Data Security

We implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Your Choices

• Managing Your Information: You can update or delete your profile information at any time.

• Contact Access: You can disable contact access in your device settings, but this may limit functionality.

6. Retention of Data

We retain your personal information only as long as necessary to provide our services or as required by law.

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

8. Compliance with Platform Privacy Guidelines

We adhere to the privacy requirements of major app distribution platforms, for mobile applications distributed through recognized platforms. We ensure transparency in data collection, limit data usage to necessary purposes, and offer clear options for user control of personal information. Any changes to how we collect or use your data will be communicated and reflected in an updated version of this policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through REX or other appropriate means before taking effect.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at joinREX.chat@gmail.com.